VISITOR INFORMATION CENTER COORDINATOR

Position Summary:

The Village of Carmacks is seeking a motivated and community-oriented individual to fill the seasonal position of Visitor Information Center Coordinator (VICC). This position is responsible for managing daily tourism and visitor services, coordinating communication activities, and supporting municipal functions at the Visitor Information Center.

Key Responsibilities:

• Supervise seasonal youth employees.
• Provide administrative support to the CAO and Municipal Clerk as needed.
• Perform select Municipal Clerk duties during absences.
• Maintain inventory of tourism literature and request replenishments.
• Prepare reports for Council meetings as requested by CAO.
• Coordinate activities and maintain alignment with other community/Territorial VICs.
• Respond professionally to in-person and email inquiries.
• Report all public concerns, complaints, and notable information to the CAO.

Qualifications:

Education & Experience:

• Grade 12 graduation with tourism or hospitality coursework.
• Equivalent experience/training may be considered.
• Experience in a municipal or local government setting is an asset.

Specific Skills:

• Competence in MS Word, Excel, PowerPoint, and Outlook.
• Knowledge of tourism programs and public engagement.
• Report writing and administrative support skills.

Licenses, Certificates & Courses:

Consideration will be given to any relevant tourism, hospitality, or administration courses and certificates.