Food Services Manager - Senior Living

Normandy Living seeks to narrow the gap between fully independent living in your home and long-term care options in Yukon. While honoring the independence that every person deserves, Normandy Living provides essential services to support you in independent and comfortable living.

The opportunity

At Normandy, meals are more than a service. They are part of residents’ daily routine, health, independence, and quality of life. The Food Services Manager leads the kitchen and dining operation that brings that experience to life every day.

This is a hands-on leadership role for someone who can run a reliable food service operation while never losing sight of the people being served. You will lead the team, maintain strong food safety and service standards, manage the systems and resources behind the operation, and help create a dining experience residents can look forward to and depend on.

What does your success look like?

• Residents enjoy dependable, well-prepared meals and a dining experience that supports dignity, choice, and quality of life.
• Kitchen and dining operations run smoothly, with consistent standards across preparation, service, and cleanup.
• The food services team is well led, trained, supported, and accountable for strong performance.
• Food safety, sanitation, dietary, CARF, and regulatory standards are consistently maintained.
• MealSuite information, dietary needs, preferences, and service requirements are accurate and support reliable meal service.
• Inventory, ordering, food use, and operating costs are well managed, supporting quality service and responsible use of resources.

What you bring to the role

• Experience leading food service operations in hospitality, seniors living, institutional food service, or a related setting.
• Strong leadership, coaching, training, and performance management skills.
• Knowledge of food safety, sanitation, dietary requirements, allergens, and compliance.
• Strong organization and ability to maintain consistent service in a busy environment.
• Financial discipline of inventory, food use, labour, and operating efficiency.
• Professional communication and ability to work effectively with residents, families, staff, and other departments.
• Sound judgment and ability to remain calm when needs or situations change.
• Experience with food service or menu management systems; MealSuite experience is an asset.
  

Why build your career with us?

There is something different about leading food service in a place people call home. You get to know the residents you serve, hear directly what matters to them, and see the impact of a well-run team and a good meal every day. We offer:

• Extended health coverage including dental, and vision
• Two weeks of vacation pay, increasing at service milestones
• Training and development
• Pathways for advancement; we prioritize promoting from within
• Preferred staff and friends and family rates across our hotel portfolio
• Employee assistance and wellness program for you and your dependents
  

Job Requirements:

• Ability to perform regular physical duties in an active kitchen and dining environment, including standing, walking, bending, carrying, and lifting up to 25 lbs.

Conditions of Employment:

• Satisfactory criminal record check and vulnerable sector check.
• WHMIS
• CPR and First Aid or willingness to obtain post-hire
  

About Normandy

Normandy Living is an independent senior living community in Whitehorse, Yukon, designed to support seniors and Elders to live independently with dignity and connection. Our 84 suites and common spaces are purpose-built to encourage community, activity, and social connection, with services tailored to seniors and a focus on long-term livability.

Through quality services, meals, housekeeping, wellness programming, and a safe, supportive environment, we help residents maintain their independence while enjoying the benefits of community living in the North.

*Thank you for considering Normandy as part of your career journey. We’re not able to personally connect with every applicant so only those selected for an interview will be contacted.