K&K TRUCK RENTALS

Whitehorse, Yukon

JOB POSTING – ADMINISTRATIVE ASSISTANT (NOC 13110)

Wage: $33.50 per hour

Employment: Full-Time | Permanent

Hours: 40 hours per week Location: Whitehorse, Yukon

Company Overview

K&K Truck Rentals is a Yukon-based provider of truck and vehicle rental services supporting customers throughout Yukon. We provide reliable vehicles and customer-focused service while supporting safe and efficient fleet operations. We are seeking an organized, dependable, and customer-focused Administrative Assistant to support the day-to-day operations of our rental office.

Position Summary

The Administrative Assistant will provide administrative and clerical support for the rental office and assist with customer service, documentation, scheduling, records management, billing-related activities, and communication with customers and internal staff. The successful candidate will be comfortable working in a fast-paced environment, handling multiple priorities, maintaining accurate records, and communicating professionally with customers, drivers, mechanics, and management. We are seeking only reliable and long-term candidates.

Key Responsibilities

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Prepare, review, organize, and maintain rental agreements, invoices, forms, and customer documentation.

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Respond to customer inquiries by telephone, email, and in person and provide accurate information regarding rental services. ●

Assist customers with rental bookings, vehicle returns, general inquiries, and related administrative requests.

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Process customer orders, payments, billing information, returns, and other rental-related transactions.

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Schedule vehicle rentals, returns, inspections, maintenance appointments, and other operational activities.

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Maintain accurate electronic and physical filing systems and ensure documents are properly organized and accessible.

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Perform data entry and update customer, vehicle, rental, inventory, and operational records.

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Prepare routine correspondence, reports, spreadsheets, forms, and internal documents.

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Record and maintain accurate information relating to customer interactions, transactions, and office activities.

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Coordinate communication between customers, drivers, mechanics, yard staff, and management.

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Assist with tracking vehicle availability, fleet information, inventory, and rental status.

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Monitor office supplies and assist with ordering and maintaining adequate office materials.

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Assist with basic bookkeeping and administrative financial duties, including receipt organization, expense tracking, and billing documentation.

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Handle customer concerns professionally and assist in resolving routine problems or directing issues to the appropriate staff member.

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Maintain confidentiality and accuracy when handling customer and company information.

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Perform general administrative and clerical duties to support the efficient operation of the rental office.

Required Qualifications

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Completion of secondary school.

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Strong written and verbal English communication skills.

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Proficiency with Microsoft Word, Excel, email, spreadsheets, and standard office software.

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Strong organizational skills and attention to detail.

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Ability to maintain accurate records and documentation.

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Ability to communicate professionally with customers, coworkers, and management.

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Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.

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Professional, dependable, friendly, and customer-focused attitude.

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Ability to work independently while also contributing effectively to a team.

Preferred Qualifications

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Post-secondary education or training in business administration, public relations, office administration, customer service, or a related field. ●

Previous experience in customer service, retail, hospitality, office support, or another service-oriented environment.

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Experience handling customer inquiries, orders, returns, billing, or payment transactions.

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Experience maintaining records, reports, forms, or other documentation.

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Familiarity with basic bookkeeping, expense tracking, receipts, or billing procedures.

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Experience in transportation, automotive, logistics, vehicle rental, or fleet operations is considered an asset.

Working Conditions

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Office-based position at K&K Truck Rentals in Whitehorse.

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Fast-paced environment with regular customer interaction.

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Frequent communication with customers and internal staff.

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Coordination with shop, yard, fleet, and management staff as required.

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Requires the ability to manage multiple administrative tasks while maintaining accuracy and professionalism.

What We Offer

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Competitive wage of $33.50 per hour

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Stable, year-round employment

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Full-time, permanent position

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Supportive team environment

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Opportunity to learn fleet operations and northern logistics

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Long-term growth opportunities within the company

How to Apply

Only submit your resume to: [email protected]

Please do not drop off resumes to our office or phone us

Subject line: Administrative Assistant Application – K&K Truck Rentals

ONLY applicants selected for an interview will be contacted but THANKS for sending in your application.