General Manager - Dawson Hospitality
We shape, build, and connect the North. We do this by anchoring our work in Drive, Rigour, and Kindness – ambition in what we pursue, discipline in how we deliver, and respect in how we lead.
Summary
Northern Vision Development is hiring a General Manager to lead day-to-day performance across our Dawson hospitality portfolio: Downtown Hotel, Midnight Sun Hotel, Eldorado Hotel, Bonanza Dining Room, and Sourdough Saloon. This is an on-the-ground role for a steady, hands-on operator who can run high-volume seasonal businesses by setting clear standards, building strong teams, resolving issues quickly, and ensuring guests receive consistent service every day.
What Does Your Success Look Like?
- Dawson operations run smoothly day-to-day, with consistent service standards across hotels and restaurants.
- Teams are staffed, trained, scheduled, and supported; people know what good looks like and deliver on it.
- Guest issues are handled quickly and professionally.
- Labour, food, and operating costs are controlled; results track to plan and problems are surfaced early.
- Franchise standards and property requirements are consistently met, and hotel/franchise audits and inspections are completed successfully.
- Facilities and safety standards are maintained.
- NVD maintains strong visibility and credibility in Dawson through active community presence, relationship-building, and productive local partnerships.
- You model our values of drive, rigour, and kindness in every interaction, and hold others accountable to do the same.
What You Bring To The Role
- Experience managing hotel and restaurant operations
- Demonstrated experience in cost control in labour and F&B (labour %, food cost, purchasing, waste, inventory discipline).
- A compliance mindset (cash handling, liquor service, food safety, health & safety, incidents).
- Confidence operating in a remote context with shifting priorities and practical constraints.
- Sound judgment under pressure, strong communication, and reliable follow-through.
What You’ll Love About Working Here
You’ll lead from the front in one of Yukon’s most distinctive communities - working closely with local partners, businesses, and residents in a place where relationships matter and your leadership is visible every day. Along the way, you’ll enjoy:
- Extended health care including dental coverage and vision care
- Paid vacation
- Managers leave
- RRSPs
- Training and development initiatives
- Staff and friends & family discounts at our affiliated hotels
- Employee assistance and wellness program
- Accommodation may be available
Conditions of Employment: class 5 driver’s license
About NVD
Northern Vision Development is a majority First Nation-owned company based in the Yukon with a growing regional footprint. For more than two decades, we’ve built and operated hotels, restaurants, residential and commercial properties, seniors living communities, and mixed-use developments across the North.
We are operators and entrepreneurs at heart, locally present and performance-focused. We build strong businesses and lasting partnerships that strengthen our communities.
We are committed to building a diverse workforce that reflects the communities we serve. Joining NVD means becoming part of a team that takes ownership, works collaboratively, and helps shape how northern communities live, work, and gather.
