Clinical/Administrative Assistant

Yukon Biomechanics is an established custom orthotic and bracing clinic in Whitehorse with a reputation for excellence in patient care and customer service. We’re looking for a dynamic and motivated person with a positive attitude to assist with a variety of front office and administrative tasks. There are also additional training opportunities available for the right candidate to advance their skills and begin assisting with some direct aspects of patient treatment.

Responsibilities:

• Manage patient traffic – phone calls, fax, and walk-in inquiries
• Maintain patient records and files
• Manage and optimize the clinical appointment schedule
• Assist with billing/pre approvals, processing payments, completing travel forms, and preparing letters to doctors and funding agencies
• Make a positive and lasting impression to the patient; both over the phone and in person
• General cleaning of the clinic at the beginning of each day, and turning over the treatment rooms between each patient
• Ongoing education (Compression Fitter certifications, etc.)
• Attend and actively participate in team meetings

Skills:

• Excellent written and spoken English language
• Proficient at using Windows-based computer systems, Microsoft programs
• Able to work independently
• Strong organizational and communication skills
• Attention to detail and ability to multitask
• Ability to maintain patient confidentiality and professionalism
• Able to lift 30 lbs.

Work Hours & Benefits:

• Monday & Tuesday, 8:30am-5:00pm (8.5 hours per day= 17 hours)
• Paid 30-minute lunch break
• Vacation pay
• Paid stat holidays
• Healthcare spending account
• Paid onboarding and ongoing learning opportunities
• Competitive wage scaled to experience and qualifications
• 3 month probation period

Education and Experience Requirements

• Secondary school diploma or equivalent education required
• Criminal record check
• Vulnerable sector check

Preferred but NOT required:

• Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
• Prior work in retail or restaurant
• Experience with electronic health records (EHR) systems

Please forward resume in confidence to [email protected].