Connector Program Coordinator

CONNECTOR PROGRAM COORDINATOR

Part Time, Contract until December 31, 2027

Salary: $30-$40/hr depending on experience, 20 hours per week, with some expected travel.

Start Date: As soon as possible

Reporting to the Executive Director, the Connector Coordinator is responsible for administering the Connector program in the Yukon. First established in Halifax, Nova Scotia, the Connector Program is a free networking program that helps immigrants (newcomers), recent graduates and those seeking entry into new industry, to build professional connections by matching them with established business and community leaders in their field. Through brief meetings and referrals, participants gain insight into the local job market and expand their professional networks, helping them access career opportunities more quickly. The Connector program has seen tremendous success and has been replicated in 44 other communities across the country. Employment Central, in partnership with the Yukon Government, is proud to bring this program the Yukon.

Main Duties

• Provide oversight and ongoing evaluation of the Connector Program to advance the Program’s goals and objectives.
• Administer the Connector Program under the leadership of the Executive Director
• Serve as the liaison between the Connector Program, Immigrant serving organizations and the business community.
• Network and build relationships that will provide opportunities to increase Connector and Connectee participation.
• Ensure that all inquiries receive prompt, inviting, professional, and informative responses.
• Meet with candidates, review candidate’s profile, determine candidates educational and career goals, ensure the job readiness of the candidate, provide labour market information for candidates, make selection for participation and match to the first Connector.
• Manage the database and ensure accuracy, integrity and timely entry of data.
• Track program participation, Connector relationships, and prepare monthly program evaluation reports and reports for funding partners.
• Measure and report impact, efficiencies, effectiveness and recommendations for program adjustments.
• Provide excellent customer service that meets the expectations and requirements of internal and external clients.
• Work independently, exercising good judgment, decision making and problem-solving skills throughout the completion of all job responsibilities.
• Participate in National Connector Program Professional Development activities such as monthly calls and Learning Exchanges.
• Collaborate and engage with organizations across the Yukon to gain support for the Connector Program, including but not limited to Indigenous governments, Chambers of Commerce, Multicultural Centre of the Yukon and Association franco-yukonnaise.
• Coordinate Employment Central’s engagement in and reporting of the Foreign Credential Program to ensure health care professionals have a strong and supported pipeline into the Connector Program.
• Other duties as assigned by the Executive Director

Education and Experience

• Post-secondary education in Human Resources, Business Administration, Community Development, Social Sciences, or a related field.
• A combination of relevant education and work experience may be considered.
• Class 5 license and reliable personal vehicle

Knowledge

• Knowledge of employment services, workforce development, and job readiness practices.
• Understanding of the Yukon labour market, including key industries, employment trends, and hiring practices.
• Knowledge of settlement services and the challenges and opportunities facing newcomers, immigrants, and diverse populations.
• Familiarity with networking, mentorship, or connector-style programs and their role in career development.
• Understanding of community resources, business networks, and stakeholder engagement strategies.
• Knowledge of program coordination, monitoring, and evaluation, including performance measurement and reporting.
• Awareness of data privacy, confidentiality standards, and best practices in database management.

Skills & Abilities

• Effective customer service, recruitment or community outreach experience
• Proficiency in MS office environment.
• Excellent interpersonal communication skills
• Excellent writing skills
• Excellent networking skills
• Proven time management skills
• Open-mind and emotional intelligence
• Demonstrated success in a fast-paced and self-directed environment required

Personal Suitability

• Strong relationship-builder with the ability to engage and connect with individuals from diverse backgrounds.
• Self-motivated and able to work independently with minimal supervision while maintaining accountability.
• Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.
• Professional, approachable, and client-focused with a commitment to excellent service delivery.
• Adaptable and flexible, with the ability to thrive in a dynamic and evolving program environment.
• Sound judgment, integrity, and a proactive approach to problem-solving and decision-making.
• Demonstrated cultural awareness, sensitivity, and inclusivity in working with diverse communities.
• Positive attitude, initiative, and enthusiasm for community development and supporting others’ success.

For more information about the National Connector Program that this Yukon-based program will be based on, visit https://connectorprogram.ca/.

Application Process

Interested candidates are invited to submit a cover letter and resume outlining their qualifications and interest in the position.

Applications can be submitted by email to Catherine Newsome, Executive Director, at [email protected] or dropped off in person at the Employment Central office.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.