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Posted June 09, 2026
Holloway Lodging Corporation o/a the Sternwheeler Hotel & Conference Centre

Front desk clerk, hotel (NOC 64314)

Holloway Lodging Corporation o/a the Sternwheeler Hotel & Conference Centre
Whitehorse, YT Full Time
Compensation: $20.33 Hourly
Duration
Permanent
Job Level
Entry level
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Overview

Languages: English

Vacancies: one (1)

Hours per week: 40

Hourly wage: $20.33

Anticipated start date: as soon as possible

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Multi-line switchboard
  • Word processing software
  • Database software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet

Additional information

Security and safety

  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits

Email applications to [email protected]

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