Field Operations Supervisor

A Field Operations Supervisor is responsible for managing the day-to-day, on-the-ground execution of tours, acting as the key link between office management, field staff (guides, drivers), and customers. This role focuses on ensuring safety, high-quality customer service, efficiency, and logistical success.

Key Responsibilities

• Staff Management: Recruiting, training, and scheduling team members (e.g., tour guides, drivers).
• Operational Logistics: Coordinating daily tours, transportation, and equipment maintenance.
• Quality & Safety Compliance: Monitoring field activities to enforce safety regulations and company policies.
• Guest Service Excellence: Resolving complaints and ensuring high-quality guest experiences.
• Vehicles & Equipment: Maintenance of company fleet (vans, buses, atv, snowmobiles, etc.) and operational equipment (fishing gear, snowshoes, kicksleds, generators, solar system, etc.)
• Reporting & Administration: Preparing progress reports and managing operational budgets.
  

Required Skills and Qualifications

• Experience: Previous experience in tourism, hospitality, or field operations.
• Outdoor: Proficient experience in hiking, snowshoeing, snowmobiling.
• Leadership: Strong team management, conflict resolution, and communication skills.
• Organization: Ability to manage logistics, inventory, and scheduling.
• Certifications: Valid first aid/CPR, class 4 driving license.
• Flexibility: Willingness to work weekends, holidays, or in remote environments.
• Communication: Spoken and written fluently in English. Fluency in Spanish or Japanese would be an added advantage.
  

Working Conditions

• This is a hands-on role that requires being on-the-road or in the field, rather than entirely in an office.
• Flexibility is required to work early mornings, weekends, and holidays, particularly during high season.
• The Field Operations Supervisor position is located in Whitehorse (Yukon).
• extended vacation period in off season
• health benefit plan
• competitive salary
• training and certification programs are supported

Salary

• CAD 4.800-6.400/month depending on skills, experience and qualifications.

Work Environment

• Office and outdoor environment.
• The jobholder is not subject to work that is physically demanding and is generally not exposed to any hazards as a direct consequence of the job.
  

Work Location

• The Field Operations Supervisor position is located in Whitehorse (Yukon).
  

Perks

• extended vacation period in off season
• health benefit plan
• competitive salary
• training and certification programs are supported

This position is full-time employment depending on qualification and performance.
We thank all those who apply but only those considered will be contacted.

Application deadline: June 15, 2026
Start date: July 1, 2026

If you have the experience, drive and interest to qualify for this opportunity please email your resume, cover-letter and references to [email protected] or submit your application online.