Financial Services Officer – Indigenous Youth Entrepreneurship (IYE)

Company Profile

At däna Näye Ventures, our mission is to facilitate and empower citizens in developing economic self-reliance. As a First Nation controlled institute, we achieve our mission by helping Yukon entrepreneurs and their businesses obtain financing through a variety of loan funds and programs; offering business training, tools, and resources to help them achieve their goals; and, by providing business support services at every stage of the business cycle to transform ideas into reality. We deliver results by focusing on our values of relationships, community, being people-focused, culture, quality service and dependability.

Job Summary

The Financial Services Officer – Indigenous Youth Entrepreneurship (IYE) is accountable to coordinate the client application process, including understanding the needs of prospective clients and how they fit within DNV and other programs, ensuring the application process is accurately completed and maintaining relationships with clients post approval to ensure all reporting requirements are met.

Major Accountabilities

Application Process (35%)

Pre-approval

• Meets with prospective clients to discuss and understand their goals, objectives and needs and determine the initial fit for an application.
• Provide quality delivery and administration of the Indigenous Youth Entrepreneurship (IYE) program.
• Be the point of contact and support for the Indigenous Youth Entrepreneurs.
• Answers inquiries prospective clients may have, clarifies the Indigenous Youth Entrepreneurship (IYE) program, and discusses program requirements.
• Research information to follow up with prospective clients inquiries and escalate high level questions to the Manager, Financial Services.
• Works with prospective clients to develop and fully understand the parameters around applications.
• Meets with clients after funding for follow-up to monitor and administer the contribution agreement. This includes:
  • Completing payment files
• Conducting annual report reviews
• Conducting annual site visits

Processing Applications

• Works closely with applicants to gather necessary data and information via interviews, emails, and phone calls.
• Clarifies data and information within applications to ensure they are accurate and compliant with policy and regulations
• Escalate areas requiring further discussion or attention to the Manager, Financial Services.
• Makes recommendations regarding the approval or rejection of applications based on policies of DNV and various programs.

Loan Processing/Lending (20%)

• Works with clients to receive the necessary information to develop plans and financial projections to best facilitate the client’s idea.
• Processes loan applications and present to appropriate level of management for approval (Financial Services Manager, CEO, Board of Directors).
• Prepares legal documents, registrations for security and other required forms and documentation required for loan processing and lending.
• Works closely with insurance providers to ensure necessary requirements are in place.
• Confirm registrations and disburses funds.
• Collaborates and works with outside service providers and industry partners to align programming for specific applications.

Workshop Facilitation (20%)

Learning Network:

• Assess and assist with IYE client needs for training and workshops and peer to peer learning opportunities such as small group learning circles, regional conferences, webinars, etc.
• Network and build relationships within the region.
• Deliver training and workshops to Indigenous Youth.

Presentations, Promotion and Travel (15%)

• Conducts community visits and presents DNV’s products and services.
• Meets with and presents materials to various centers of influence (local Chamber offices, Chief and Councils, Yukon Government) and citizens in communities throughout Yukon.
• Attendance of local and regional trade shows and conferences as required and provide presentations as requested.
• Develop partnerships with various Youth organizations such as BTYE, Youth of Today, Youth Network Group and Our Voices to have presence at their events and functions.
• Maintains relationships between our funding partners, centers of Influence in the community and Federal agencies to promote DNV’s mandate.

Reporting / Administration (10%)

• Uses knowledge of various programs offered to align the best approach for a client or prospective client; this involves research, analysis and recommending the best approach for action.
• Ensures clients are reporting the necessary information in compliance with program requirements.
• Compiles data and contributes to the development of reports for various external agencies.
• Supports the development of Board reports by providing the necessary information and data.
• Ensures databases, client information and details, various forms and templates are up to date to support the success of DNV.

Key Competencies

• Problem Solving: Problems are varied, requiring analysis or interpretation of the situation, precedent or policy; problems are generally solved using knowledge, skills and functional expertise within general precedents and practices.
• Decision Marking: Able to make decisions in the best interest of the organization which may affect the department (client applications) and has a high level of authority over how personal work is accomplished.
• Communication and Relationship Building: Communication with internal staff is generally across multiple levels of the organization and varying degrees of contact with external personnel (i.e. local Chamber offices, First Nations Development Corporations, Yukon Government, etc.).
• Confidentiality: Able to maintain confidentiality of highly sensitive issues and information.
• Organization: Able to prioritize workload to achieve deadlines, targets and results, and able set the priority of others.
• Independence: As results are typically defined and existing practices are used as guidelines to determine specific work methods. Carries out work activities independently; supervisor/manager is available to resolve problems.

Key Requirements

• A Degree in Business or other related field would be an asset. An equivalent of education and experience may be considered.
• Experience within a lending environment and understanding of lending and financial principles, projection analysis, regulations, and legislation within the province of Yukon would be an asset.
• Experience with client / case management and program management would be an asset.
• Knowledge and experience of sound communications skills to communicate with clients and deliver presentations.
• Experience with computer programs, word processing, spreadsheets, and presentation software.
• Training will be provided for this position.
• Preference will be given to Indigenous Youth.