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Posted April 07, 2026
Klondyke Medical Clinic

Appointments Coordinator

Klondyke Medical Clinic
Whitehorse, YT Full Time
Compensation: $22 Hourly
Duration
Permanent
Job Level
Entry level
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

About Klondyke Medical

Klondyke Medical is a fun, energetic, and diverse team of physicians and administrative staff providing excellent GP and specialized care to Yukon patients. We value kindness, teamwork, and dependable service.

The Role

The Appointments Coordinator is the first point of contact for patients calling our clinic. You’ll book appointments, manage the daily phone and front-desk flow, process electronic faxes, and work in our Electronic Medical Record (EMR) system to keep information accurate and up to date.

What you’ll do

  • Answer phones and emails; book, reschedule, and confirm appointments

  • Navigate our EMR (Plexia) to update demographics, messages, and tasks

  • Process and file incoming electronic faxes and referrals

  • Support the front desk (check-ins, forms, general inquiries)

  • Maintain patient confidentiality and a calm, professional tone

  • Pitch in with other administrative tasks as needed

What you bring

  • Very comfortable with computers and learning new software

  • Excellent communication and customer-service skills

  • Organized, reliable, and punctual; able to juggle multiple tasks

  • Team player who stays calm under pressure and solves problems

  • Commitment to confidentiality and respectful patient care

Nice to have (an asset, not a must):

  • Experience in a medical office or call-centre setting

  • Familiarity with EMRs (Plexia experience a plus)

  • Typing/ data entry accuracy and speed

Training & Support

We provide on-the-job training in our workflows and EMR. You’ll be supported by a collaborative admin team and clinic leadership.

Benefits

  • Group medical and dental benefits after 90 days

  • Group RRSP plan

How to Apply

Please submit your resume (and a short note about why this role interests you) by email to Caroline at [email protected]. You may also apply in person to Caroline at Klondyke Medical Clinic.

Only candidates selected for interviews will be contacted. Applicants must be legally authorized to work in Canada at the time of application.

Klondyke Medical is an equal-opportunity employer. We welcome applications from all qualified candidates and are committed to a respectful, inclusive workplace.

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